Interested in selling Skincare by Feleciai in your retail location? Know of a great retail location you think the products would be perfect in? Please contact me at 510.967.6661 to discuss or email Feleciai@SkincarebyFeleciai.com.
Please be ready to provide the Tax ID#, business name, address and website when we talk.
For wholesale accounts, we will gladly send you a limited number of samples for free. You must provide the Tax ID #, business name, address and phone number. Requests for identical samples or more than three samples will be invoiced at the wholesale price.
If your order is damaged en route, please keep all packaging materials until the carrier inspects the shipment. This will ensure a full refund on damaged items.
OPENING AN ACCOUNT
To open an account, proof of business and professional status as well as signed Terms and Conditions are required. Each order request will be reviewed on an individual basis. Skincare by Feleciai reserves the right to select and limit the clients to distribute to.
MINIMUM OPENING ORDER
Minimum purchase amount for opening orders is $300. We make exceptions for small businesses owned by women entrepreneurs.
There is no required dollar amount on re-orders, however the order must include a quantity of 10 items.
ORDER PROCESSING TIMES AND BACK ORDERS
Most orders will be received within 7 to 14 business days once Skincare by Feleciai receives payment. We make every effort to have the product you need in stock. However, in order to provide you with the freshest products possible, we do not stock large volumes and back orders may occur. We will always provide you with an approximate date of shipment.
All orders may be paid by VISA, M/C, Discover, American Express or by company check.
Skincare by Feleciai requires payment upon shipping. Payments returned for insufficient funds will incur a $35 service charge.
All orders are shipped by UPS or USPS, whichever one is most cost effective. Shipping charges are determined at the time of shipping and will be added to the invoice.
If products are damaged during shipping, please keep the damaged products in the original shipping carton and immediately notify Skincare by Feleciai and/or the courier. UPS will require a damage inspection and claim for reimbursement. Skincare by Feleciai will immediately send a replacement of damaged products to accommodate the client. If client does not keep the original shipping carton, the client will be responsible for shipping charges.
Skincare by Feleciai accepts returns of damaged or defective products. Contact us immediately if product is damaged or defective. Approved returns of damaged products must be processed within 30 days of receipt of order. The full value of the product will then be credited to the client’s account.
Returns on expired products are not accepted. Products have a minimum 1 year shelf life.
We make every effort to inform our clients prior to making any price changes. However, due to frequent increases in raw ingredients’ and packaging pricing, prices are subject to change without notice.
Skincare by Feleciai’s products cannot be sold for less than the suggested retail price, without written authorization.
By placing an order, I declare that I have read and agree to the Terms and Conditions as specified by Skincare by Feleciai. I also declare that I am authorized to place orders and take full responsibility for acceptance and payment of all future orders placed under our account.